Effective Date: February 1, 2020
Princeville Botanical Gardens LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you sign up for or use our text messaging services.
By opting in to receive text messages from us, you agree to the practices described in this policy.
1. Information We Collect
When you subscribe to our text messaging service, we may collect the following information:
- Phone number: The mobile number you provide when subscribing to our service.
- Consent to Receive Messages: Your expressed consent to receive informational messages.
- Message Data: Any messages you send or receive as part of the text messaging service.
2. How We Use Your Information
We use your information for the following purposes:
• Sending Text Messages: To send you updates, alerts, and other relevant information about your reservation to the botanical garden.
• Customer Support: To respond to inquiries or provide support related to our text messaging service.
3. Consent to Receive Text Messages
By opting in to receive text messages, you are giving us consent to send informational, and reminder texts. You can opt-out at any time by replying with the word “STOP” to any message. Once you opt out, you will no longer receive text messages unless you opt-in again.
4. Message Frequency and Charges
- Message frequency may vary based on reservation updates and weather events.
- Standard message and data rates may apply from your mobile carrier. Please check with your mobile carrier for additional information on text messaging fees.
5. Data Sharing and Third Parties
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your phone number with service providers who help us deliver the text messaging service, such as our messaging platform provider. These third parties are required to protect your information and use it only for the purpose of delivering the text messages.
6. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, please be aware that no method of electronic communication or data storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
- Opt-Out: You can opt out of receiving text messages at any time by replying with “STOP” to any message. After opting out, you will no longer receive text messages from us.
- Access and Update: You can request access to your phone number and update your contact preferences by contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our text messaging services, please contact us at:
Princeville Botanical Gardens LLC
PO Box 223639, Princeville, HI 96722
(808) 634-5505